At Elegant Elli Designs, every item is crafted by hand with individual attention to detail, making each piece unique. Because of this personalized approach, please note that slight variations in color, design, and appearance are to be expected. These subtle differences add to the charm and individuality of each item and are a natural part of the hand-painted process.
What You See Is What You Get
We strive to accurately represent our products through photos and descriptions. However, due to the custom, hand-painted nature of each item, there may be minor differences between what is pictured and the finished product you receive.
Returns and Exchanges
Due to the custom nature of our products, all sales are final. We do not accept returns or exchanges for slight variations that are inherent in handcrafted items. However, if an item arrives damaged or there is a significant issue with your order, please contact us within 7 days so we can assist you.
No Refunds, Exchange Only
All sales are final, and we do not offer refunds. However, we do allow exchanges if you are not completely satisfied with your item. To qualify, please contact us within 7 days of receiving your order. Note all shipping is the responsibility of the customers.
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